South Africa’s integrated water system launches

first_img24 July 2015The Department of Water Affairs has created a new online water services system, the National Integrated Water Information System (NIWIS), a data portal for water management institutions.It will allow commercial water users, researchers and the general public to get updated information on the status of water and sanitation in South Africa.The system is user- and interface-friendly, providing information 24 hours a day on any desktop and mobile device. With this new system, the public are can query basic data from a national level, as well as from local and municipal water management information systems.Using the system will benefit the water sector community and the public, the department says, as it will enable faster and more knowledgeable decision-making for more effective water management.The department comprises many specialist subdivisions operating in separate functions that have been unco-ordinated for some time. The NIWIS now integrates all these business units under one system, allowing easy and convenient access this co-ordinated information.It is part of the government’s commitment to using information and communications technology to improve public service delivery.Information available on the NIWIS system includes:Water and waste water monitoring: including general drinking and waste water quality checks and waste water treatment authorisation.Water revenue information: particulars on actual water use versus registered volumes, water revenue per sector and non-revenue water.Water regulation: information about enforcement case management, legal compliance, classification of offences by activity type, classification of offences per sector and status of the legal process.Water services information: including municipal strategic self-assessment, access to municipal water scheme infrastructure and water board tariff information.Water-use authorisation: raw water tariffs, municipal tariffs, water use licence application monitoring, existing lawful water use and information about water licences.Water sector decision makers: information about department representatives and external stakeholders.Source: SAnews.gov.zalast_img read more

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The 4 Categories of Client Relationships

first_img Get the Free eBook! Want to master cold calling? Download my free eBook! Many would have you believe that cold calling is dead, but the successful have no fear of the phone; they use it to outproduce their competitors. Download Now What level are most of your client relationships now?What can you do to move these relationships to a healthier place?Whose help do you need?How many of your prospects look like Level 4 candidates to you now? Ever wonder what you get in my Sunday newsletter? Here is an example.I’ve been looking at all kinds of different client relationships. I’ve dropped them into four categories as a way to make it easy to explore what you need to do to improve those relationships—for you and for your clients. As we walk through them here, take a few notes on where your clients fall.Category 1: Not good for you, Not good for your client. These relationships are not good for you or your client. If there is no way to create a healthy, value-creating relationship with a prospective client, then any category 1 deal is only going to cost both of you time and energy.But that’s not where most of these relationships come from. Most of the relationships start out at some higher level and decline to reach this category over time, normally when both parties have become complacent.What are you doing to prevent your relationships from slipping to this level?Category 2: Not good for you, Good for your client. This is where most weak salespeople and weak sales organizations live. They take deals where they can’t command the price they need to deliver, and so always deal with customers who are getting the better end of the deal. These are not relationships of peers, these are subservient relationships. These relationships make you resentful, and in the end, you probably underserve your client and make them resentful.How do you move these relationships to a better level?Category 3: Good for you, Not good for your client. These are not deals where you do good work. These are deals where you do well and your client or customers don’t do well. That is never good.When you create value, you are entitled to capture some part of the value that you create. When you create massive value, you can capture massive value. These are relationships that are all value capture. Ultimately, these will destroy your relationships, your reputation, and your revenue.What do you need to do now to create the value that entitles you to what you are capturing?Category 4: Excellent for you, Excellent for your client. This is the sweet spot. These are the relationships you need to grow and sustain a business. This is where you build customers for life. You create massive value. You capture massive value. You bring growth initiatives to your clients. They challenge you to grow with them.You have to create these relationships by calling on the clients for whom you can create massive value. You have to discover the people within those companies who are mature enough as business people to seek category 4 relationships. You have to develop the initiatives that deliver, and you have to accept the challenge to grow yourself.last_img read more

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